h7777 Privacy Policy

1. Introduction and Scope

h7777 ("h7777", "we", "us", "our") is committed to protecting the privacy and personal data of all users of the h7777 Platform ("Platform"), accessible at https://h7777.co. This Privacy Policy ("Policy") describes how h7777 collects, uses, stores, discloses, and otherwise processes personal data in connection with your use of the Platform, including all associated websites, mobile interfaces, services, and communications.

This Policy applies to all individuals who: (a) register or apply to register an account on h7777; (b) visit or browse the h7777 Platform without registering; (c) contact h7777 support or otherwise communicate with h7777; or (d) participate in any promotion, survey, or programme offered by h7777. By using the Platform or submitting personal data to h7777, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside the h7777 Terms and Conditions and Responsible Gaming Policy, which together govern your use of the Platform.

2. Data Controller

For the purposes of applicable data protection law, h7777 acts as the data controller in respect of personal data collected directly from Users through the Platform. As data controller, h7777 determines the purposes and means of processing your personal data. Where h7777 engages third-party processors to handle data on its behalf, h7777 remains responsible for ensuring such processing is carried out in accordance with this Policy and applicable law.

3. Personal Data We Collect

3.1 Registration and Account Data

When you create an h7777 account, we collect: your legal full name, date of birth, residential address (including city — e.g. Karachi, Lahore, Islamabad, Rawalpindi, or Faisalabad), email address, and Pakistani mobile number (in 03xx-xxxxxxx format). This data is mandatory for account creation and cannot be omitted.

3.2 Identity Verification (KYC) Data

To comply with Know Your Customer (KYC) and anti-money laundering obligations, h7777 may collect copies of: government-issued photo identification (Pakistani CNIC, passport, or driving licence), proof of residential address (utility bill, bank statement), and selfie or video verification images. This data is collected only when required for verification purposes.

3.3 Financial and Transaction Data

h7777 collects records of all deposits, withdrawals, and betting or gaming transactions conducted through your account. This includes payment method identifiers (such as JazzCash account references, Easypaisa references, bank account details, or card last-four digits), transaction timestamps, amounts in PKR, and transaction outcomes. Full financial instrument numbers are not stored on h7777 servers — payment processing is handled by our certified payment processor partners.

3.4 Usage and Technical Data

h7777 automatically collects certain technical data when you access the Platform, including: IP address, device type and operating system, browser type and version, pages visited and features used, session duration, referral URL, and approximate geolocation data derived from your IP address. This data is collected through standard server logs, cookies, and similar tracking technologies.

3.5 Communications Data

When you contact h7777 support via email or live chat, or respond to surveys and promotions, we retain records of those communications including their content, timestamps, and outcomes. This data is used for customer service quality, dispute resolution, and training purposes.

3.6 Responsible Gaming Data

Where you use h7777's responsible gaming tools — such as setting deposit limits, session timers, loss limits, or requesting self-exclusion — h7777 records these preferences and any associated requests. This data is processed to fulfil our responsible gaming obligations and may be retained beyond standard account data retention periods to prevent circumvention of self-exclusion measures.

4. How We Collect Your Data

h7777 collects personal data through the following means:

• Directly from you — when you register, complete KYC, make deposits or withdrawals, contact support, or use Platform features.
• Automatically — through server logs, cookies, pixel tags, and similar technologies when you access or use the Platform.
• From payment processors — transaction status and payment reference data from JazzCash, Easypaisa, bank transfer processors, and other payment partners.
• From identity verification services — confirmation results from third-party KYC and document verification providers engaged by h7777.
• From fraud prevention services — risk signals and screening results from anti-fraud and anti-money laundering screening tools.

5. Purposes and Legal Bases for Processing

h7777 processes your personal data for the following purposes:

• Account management — to create, maintain, and administer your h7777 account. Legal basis: performance of contract.
• Identity verification and KYC — to verify your identity and age, and to comply with anti-money laundering obligations. Legal basis: legal obligation.
• Payment processing — to process deposits and withdrawals in PKR through JazzCash, Easypaisa, and other accepted methods. Legal basis: performance of contract.
• Customer support — to respond to your queries and resolve disputes. Legal basis: legitimate interests.
• Responsible gaming compliance — to apply and maintain limits, self-exclusion requests, and responsible gaming measures. Legal basis: legal obligation and legitimate interests.
• Fraud prevention and security — to detect and prevent fraudulent activity, money laundering, and security breaches. Legal basis: legitimate interests and legal obligation.
• Platform improvement — to analyse usage patterns and improve the h7777 Platform's performance, functionality, and user experience. Legal basis: legitimate interests.
• Marketing communications — to send you promotional offers and updates about h7777 where you have consented. Legal basis: consent. You may withdraw consent at any time by contacting support or using the unsubscribe option in any marketing communication.

6. Cookies and Tracking Technologies

h7777 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you access the Platform. h7777 uses the following types of cookies:

• Essential cookies — required for the Platform to function correctly, including session authentication and security tokens. These cannot be disabled.
• Functional cookies — used to remember your preferences such as language and account settings.
• Analytics cookies — used to collect anonymised data about how Users interact with the Platform, enabling h7777 to identify and fix performance issues.
• Fraud prevention cookies — used to identify suspicious login patterns and protect your account against unauthorised access.

You may adjust your browser settings to refuse non-essential cookies; however, doing so may affect the functionality of certain Platform features. h7777 does not use cookies to serve third-party advertising.

7. Sharing of Personal Data

h7777 does not sell, rent, or trade your personal data to third-party marketers. h7777 may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:

• Payment processors — JazzCash, Easypaisa, banking partners (HBL, UBL, Meezan Bank, Bank Alfalah), and card processors for transaction processing.
• Identity verification providers — third-party KYC and document verification services used to fulfil our compliance obligations.
• Fraud and AML screening services — tools that help h7777 identify and prevent fraudulent or money laundering activity.
• Game providers — certified game content providers may receive anonymised session data necessary for game delivery and RNG certification.
• Regulatory and law enforcement authorities — where required by applicable law, court order, or regulatory direction.
• Professional advisors — lawyers, auditors, and insurers on a confidential basis where necessary for business operations.

All third parties with whom h7777 shares personal data are contractually required to handle such data securely and in accordance with applicable data protection standards.

8. International Data Transfers

h7777 may transfer your personal data to servers or processors located outside of Pakistan where necessary to provide the Platform's services. Where such transfers occur, h7777 implements appropriate safeguards — including standard contractual clauses or equivalent protections — to ensure your data receives an equivalent level of protection as it would under applicable data protection law. By using the h7777 Platform, you acknowledge that your personal data may be processed in jurisdictions outside Pakistan.

9. Data Retention

h7777 retains your personal data for as long as necessary to fulfil the purposes described in this Policy, and in any event for the minimum periods required by applicable law. As a general guide:

• Account and transaction data is retained for a minimum of five (5) years following account closure to comply with anti-money laundering record-keeping obligations.
• KYC and identity verification documents are retained for the same minimum five-year period post-account closure.
• Responsible gaming and self-exclusion records are retained indefinitely to prevent circumvention of exclusion measures and to protect vulnerable Users.
• Customer support communications are retained for a minimum of three (3) years from the date of each communication.
• Technical and usage data collected via cookies and server logs is retained for a rolling period of up to twelve (12) months.

Where data is no longer required for any lawful purpose, h7777 will securely delete or anonymise it.

10. Your Rights as a Data Subject

Subject to applicable law, you have the following rights in respect of your personal data held by h7777:

• Right of access — to request a copy of the personal data h7777 holds about you.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of your personal data, subject to legal retention obligations.
• Right to restriction — to request that h7777 restricts processing of your personal data in certain circumstances.
• Right to data portability — to receive your personal data in a structured, commonly used format where processing is based on consent or contract.
• Right to object — to object to processing based on legitimate interests, including direct marketing.
• Right to withdraw consent — to withdraw consent for any processing activity based on consent, without affecting the lawfulness of prior processing.

To exercise any of these rights, contact h7777 at [email protected] (plain text — not a link). h7777 will respond to all verified requests within 30 days. h7777 may need to verify your identity before processing a request.

11. Security Measures

h7777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or misuse. These measures include 256-bit SSL encryption for all data transmissions, access controls restricting personal data access to authorised personnel only, regular security audits and penetration testing of Platform infrastructure, two-factor authentication options for User accounts, and secure, encrypted storage of sensitive data at rest. Despite these measures, no system is completely immune to security risks. If h7777 becomes aware of a data breach affecting your personal data, we will notify you and relevant authorities as required by applicable law.

12. Children's Privacy

The h7777 Platform is strictly for individuals aged 18 years and above. h7777 does not knowingly collect personal data from persons under the age of 18. If h7777 discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account closed. If you believe a person under 18 has registered on h7777, please contact support immediately at [email protected] (plain text — not a link).

13. Responsible Gaming and Data Processing

h7777 processes certain personal data specifically in connection with its responsible gaming obligations. This includes recording deposit limit requests, loss limits, session time restrictions, and self-exclusion requests. Self-exclusion data is treated with the highest level of confidentiality and is retained even after account closure to prevent a self-excluded player from circumventing the exclusion by opening a new account. h7777 may also use transactional and behavioural data to identify players who may be exhibiting patterns consistent with problem gambling, for the purpose of proactively offering responsible gaming support. This processing is carried out in the legitimate interests of User welfare and in compliance with applicable responsible gaming obligations. 18+ only. Please gamble responsibly.

14. Changes to This Privacy Policy

h7777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. Where material changes are made, h7777 will notify registered Users via their registered contact details or through a prominent notice on the Platform. The current version of this Policy is always accessible at /privacy-policy. Continued use of the Platform following notification of changes constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.

15. Contact Us

For all privacy-related enquiries, requests to exercise your data subject rights, or to report a potential data breach, please contact the h7777 Data Protection team. All correspondence should be addressed to: [email protected] (plain text email address — not a clickable link). Please include your registered account details and a clear description of your request to enable h7777 to process your enquiry efficiently. h7777 aims to respond to all privacy enquiries within 30 days of receipt.